What does Moneyfrog covers in its Financial Services Platform?
Moneyfrog offers Financial Services Platform, i.e. the Website & the Mobile app (iOS & Android), built & designed by its own IT team; a) to aggregate individual/ family financial data, towards tracking & analytics; and b) to distribute various financial products online, like Mutual Funds, Insurance, Equity, Fixed Income, etc.
Is there a minimum amount required for Investments?
Minimum amount for investments, usually depends on the products offered, for instance, Mutual Funds can start at, as low as INR500.
How do I register myself?
It's a simple & quick registration, with easy step-by-step guide. To view complete dashboard, you need to enter your investments & other data, which may take some time. To avail full services; you have to make Onboarding payment, to activate your account. Same can be completed by clicking "my account" on top right corner & clicking on "onboarding".
What are the various accounts you have?
We offer two accounts; Executive & Uber. Executive is an online investment account, where human experts help to guide on products offered. Uber is a full-service online account, with senior experts hand-holding & many other features (usually for individual/ family with investment portfolio upward of 50lacs).
What is the validity of the onboarding fees paid?
Onboarding fees, is a one time fees, paid to activate your online account. Why we charge? ... as being a distributor of financial products, our earning is on the trail commission (Mutual Funds) and to break-even on the cost for a new customer, it usually takes 12 to 24 months, which helps the company maintain positive cash flow.
Does Moneyfrog charges any additional fees?
No. We do not charge any additional fees. But, as a distributor of financial products (Mutual Funds), we earn trail commission on the products we offer. Know more.
Do I have to pay for your services every year?
NO. Onboarding fees, is a one time fees. Why we charge? ... as being a distributor of financial products, our earning is on the trail commission (Mutual Funds) and to break-even on the cost for a new customer, it usually takes 12 to 24 months, which helps the company maintain positive cash flow.
How does Moneyfrog earn money/ income?
Moneyfrog is a registered financial product distributor and earns trail commission on the various financial products offered (mainly Mutual Funds). Same is disclosed on the disclosure page. Know more.
Do I need to do anything else after making the onboarding payment?
Yes, you need to fill all your details on our website. Our step by step & tour guide will make your journey easier & fun-filled. We have also provided templates/excel upload, where data against each asset class can be entered.
What is your refund policy on onboarding charges?
Refund is not available on our onboarding fees, unless its requested within 5days of the payment made.
What methods of payment are accepted for Moneyfrog towards onboarding charges?
You can make online payment through Credit Card /Debit Card /Net Banking/ UPI.
I entered my payment details and hit submit. It shows a blank screen and no confirmation. But my credit/debit card has been charged. What should I do now?
Don't worry. Sometimes due to a slight technical glitch you might experience this problem. If your credit card has been charged and your order confirmed, you will receive the confirmation email. If not, your amount will be credited to your bank account within 7 working days.
I am trying to make a payment for the onboarding fees, but it says payment failed. What should I do?
Please check your internet connection. Sometimes, it so happen that due to slow internet connectivity or other issues with it, the payment authentication fails. If your internet connection is okay, please give us a call or write to us. We will get back to you quickly and solve your issue.