We collect your personal information to improve our service to you and to keep you updated about our new product or information that may be of interest to you.
Pre-registration - You can access certain sections and features of MONEYFROG without registering or disclosing any personal information. As a visitor to the website, remember that your web browser or computer makes anonymous visitor data available to us in the form of HTTP cookies. To avail some of the services offered by us you will need to sign up and sometimes provide elaborate details.
Registration - To avail the functionality of our services and start investing, you will be asked to register for an investment account with MONEYFROG. This involves creating a username and password (collectively, "Login Credentials") and disclosing to us sensitive information that can identify you personally like your email address, correspondence address, and financial information such as your bank account or other payment instrument details (collectively, your "Registration Information").
We may also ask for additional personal information from time to time to meet new regulatory requirements or to provide you with other benefits of our services. As always, the information that we seek will only be for the purpose stated & in accordance to regulatory compliance. We use this information to contact you and undertake activities that you have specifically authorized us to do.
We ensure that we collect personal information only to the extent it is necessary to administer our services in the best possible manner and what is required under the various regulations of Indian Laws. To ensure high quality services and high degree of value addition to you, we may combine the information given by you on the web or through other channels.
Under certain circumstances we may be required to share the information given by you with the third parties, where we feel they can contribute to add value and improve the quality of services imparted by us to you. We shall take all reasonable steps to ensure that the confidentiality of your information is maintained by imposing strict confidentiality standards on all the third parties with whom we part this information. In all circumstances we shall ensure that your personal information is protected by strict confidentiality agreement. We shall not allow any third parties to retain your personal information longer than what is warranted by the nature of services rendered.
We would also impart your personal information wherever it is required to be disclosed under law to any of the governmental agency or regulatory bodies.
To ensure security of access to the personal information and transaction details, the access to the secured zone of our website is restricted by the unique login ID and Password selected by you. You should be very careful in handling the ID and password and you should ensure that you do not reveal it to anybody, nor do you keep it in writing. You should keep changing your password periodically.
To ensure safety of your trading access, our technology automatically logs you out of the site if no activity is registered for 2 hours. However, you should ensure that each time you leave your terminal, you log yourself out. This prevents someone else from accessing your account if you leave your computer and your session has not "timed out".
We ensure that the personal information given to us by you on the web is placed in the secured portion of our website. We use 2 layer securities. First one is 256-bit encryption, the same that all Banks use. Second is the most advanced encryption technology, Secure Socket Layer (SSL), to ensure that the information transmitted between you and us across the Internet is safe and cannot be accessed by any outsider. SSL has been universally accepted on the World Wide for authenticated and encrypted communication between clients and servers.
To enable us serve you better, it is necessary that your personal information available with us is updated and accurate. Our web-site enables you to update your personal information. You can also send us an e-mail at Customer Service (firstname.lastname@example.org) and we shall ensure that your information is updated and protected from any misuse or unauthorized revelation.
We will use the information stored in the cookies to improve visitor experience through throwing up relevant content where possible. We will also use the cookies to store visitor preferences to ease visitor navigation on the site.
We may in the future implement encryption of the cookies.
At MONEYFROG, we value your relationship and will at all times strive to ensure your privacy. We may, from time to time, change this policy.